Offer extra services: In the daily struggle to complete a pest control route, it is easy to overlook add-on and value-added services. Not only do these services boost the value of a route but can improve customer happiness and increase retention rates. The first step in the process is to remain vigilant. You can’t offer a solution to a problem you never identify. Something as simple as recognizing a customer has a backyard set up for entertainment or an abundance of children’s toys and playsets can be an indicator to offer a mosquito control program. No one wants to swat mosquitoes while grilling.

Offer a tiered service: When developing service plans and protocols creating tiered services or premium options for customers allows them to choose their level of service. An example could be offering a base level flea treatment program and a gold or top tier program. The premium option could include the added benefit of providing odor neutralization as well as controlling fleas. By simply switching your treatment to NyGuard Plus you can achieve knockdown, residual and odor control without increasing the time to complete the service.

 

Related Posts

MGK Acquires Piedmont Animal Health Flynexx® Brand

MINNEAPOLIS, MN, 17 July 2019 – MGK, a leading provider of insect control solutions, is pleased to announce that it has executed a purchase agreement to acquire the Flynexx® brand assets from...

Read More

Decimari®: Dumpsters, Diners and Dual Modes of Action

Most pest management professionals can agree that house flies, Musca domestica, are a significant pest that account for many calls for service, not just in homes, but in around businesses as well....

Read More

Mosquito Control: Is it increasing? Why? What to do?

The demand for mosquito services has increased substantially over the last 5 years. While mosquito control franchises make up the bulk of the competition to PMPs, many regional and national companies...

Read More

chevron-right